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Social Media Moderator

 

Cairo — Full-time
 
Loafers is a local direct-to-consumer footwear brand. Loafers has been designing unique, rugged and well-built shoes and boots for over four years. Born online but now branching out into physical stores

The Role

As a Social Media Moderator, the primary responsibilities include managing customer inquiries and concerns on social media platforms, building brand loyalty through engagement, coordinating with courier companies for timely delivery, and providing a seamless customer experience. Additionally, the role involves scheduling and posting content to keep the audience informed and engaged with the brand's products and services

 

Job Responsibilities

Moderating and handling sales on our social media platforms

Engaging with customers to build brand loyalty and resolve issues in a timely and professional manner

Coordinating and following up on orders with our courier company

Scheduling and posting content on our social media channels

 

Requirements

Excellent communication and problem-solving skills

Ability to work in a fast-paced environment

Experienced with MS Office

Strong attention to detail and organizational skills

 

What We Offer

A space within our talented specialists who are eager to share their knowledge and experience, but also want to learn from you

Room for professional and personal growth

20% discount on all of our products

Ongoing training and support

Hybrid work arrangement



8 Working hours
Office: Heliopolis, Cairo

 
Email resumes and covers to: careers@loaferseg.com 

  • How to measure your feet?

    1. Wear the socks you typically pair with loafers.
    2. Place your foot on a piece of paper and trace its outline.
    3. Measure from the heel to the longest toe using a ruler.
    4. Match your measurement to the table above and adjust for foot shape accordingly.

  • Adjust for foot shape:

    • Normal: Choose the size closest to your measurement.
    • Wide: Choose a half size larger than your nearest measurement. 
    • Narrow: Choose the smaller size if your measurement falls between two sizes.

Note: The CM and Inch values above correspond to the recommended size based on your foot's length, not the shoe's internal length.

Need help?

Chat: click on the chat icon in the bottom right corner.
Email: Support@loaferseg.com